Company values

Honesty and Integrity: We say what we mean and mean what we say. We will be honest in all our dealings with you and your dog. We will admit if we do not have the necessary skills, expertise, or experience to assist you and provide referrals where we can.

Safety First: We maintain rigorous safety standards to create a secure environment where dogs can play, socialise, and thrive under careful supervision. Excellence in Service and Continuous Improvement: We are committed to delivering exceptional service to both dogs and their owners, exceeding expectations through professionalism and dedication.

Compassionate Care: We believe in treating every dog with love, empathy, and respect, ensuring their well-being and happiness are our top priorities. We embrace learning and innovation, constantly improving our practices to provide the best possible care and experiences for dogs in our care.

Genuine Connections: We strive to build genuine connections with both you and your dogs. You can count on us to know the particulars about your dog and structure our services to best meet their unique needs and wants. Our communication with clients will reflect the genuine connection we make with you.

Diversity: We consider our diversity our strength. We employ a diverse team with many identifying as living with a disability, being a member of the LGBTIQA+ community, and have faced other challenges in our lives. Our clients come from a range of backgrounds, and we respect and celebrate our differences as well as our common love of dogs. Our interactions will always be respectful, culturally appropriate, and tailored to meet the needs of staff and clients.

Fun and Enriching: We prioritize fun and enrichment for dogs through stimulating activities, play, and socialisation, ensuring their time with us is enjoyable and fulfilling.

Sustainability: We are committed to environmentally responsible practices, minimizing our ecological footprint and promoting sustainability in all aspects of our operations.